Included with Interactive Solutions' Managed IT Services
Ever wonder where your business stands with technology? We provide an IT health assessment for your overall technology healthcare.
Do you have a person who acts like a part-time IT technician? Is that the best use of their time and are you really getting your money's worth? We allow staff to refocus back to their area of expertise and let us handle the technology.
When your technology is managed, supported, and secured properly, your business is able to grow. Simply put, technology can be a business enabler or if not managed properly, a business drain on resources.
Want a quick and easy way to deploy software? We provide the resources to roll out software to systems without a lot of hassle.
Our managed IT services and subscription IT services include software, IT services, and monitoring of everything we offer.
Interactive Solutions provides a web protection and category filtering technology that is customized to fit the needs of your business. We block the bad, allow the good, and help you limit the resources or time takers from employee productivity.
Having just a firewall is not enough in today's cybersecurity driven world. Interactive's solution allows protection both behind a firewall and those who travel or remote users.
Backups are the most important and neglected part of IT security. We understand that purchasing, maintaining, and upgrading backup software is a pain. That's why we include it and offsite copies!
We include Anti-virus software for each covered device. Also, devices are monitored for any issues with the anti virus protection and we are notified of any infections that need to be cleaned.
Included with our Managed IT Services is Anti Malware protection. Anti-virus software is not enough and we also protect against malicious software (malware), as well as monitor for issues or updates.
Not keeping a system up to date with the latest protection is the top reason systems are compromised. Our patch management and monitoring solution tests patches before they are deployed and provides a secure and safe way to ensure your systems are up-to-date with the latest security patches.
Real-time monitoring of events and logs allows us to see issues as they occur and provide proactive IT services. We are the watchers of the logs.
Included with most plans is IT Support & Services
IT Support? We have you covered with remote or onsite depending on your needs.
Need IT help now? We prioritize issues based on the critical nature to your business. Meaning we drop everything when there is an IT emergency.
We provide an assessment of your IT security health and recommend ways to improve. We find the unlocked windows, holes, and sometimes even open doors in your business technology and lock them before the bad guys find them.
Every business needs an IT strategy and means to execute on it. With some of the plans we provide a vCIO (virtual Chief Information Officer) to work with your business to develop and implement the right IT program.
In order to grow an organization business owners must embrace and manage change. IT projects are the way any healthy business successfully grows their IT systems. We provide IT projects with some of the plans and we are always available for projects on an hourly basis.
Some of the IT services are only included in certain plans.